One of the great things about supplying socially monitored alarms is knowing that you bring peace of mind to family members by being there day and night for their loved ones. Many of our customers are farmers or others who live in rural areas and have been with us for many years. Earlier this month we received a lovely email from a County Cork Community Alert Officer, detailing how we were able to assist one farmer in the local area.

One reason the call seems to have got through is that the pendant range was long enough to call for help (that's the distance from the pendant button to the base unit). Our standard pendant range is around 300m and this is the type of incident that shows the importance of pendant alarm range, particularly for anyone living in more rural areas or who spends time outside in the grounds of their home.

We wanted to share the email and it has been reproduced below with the personal details changed...

"Just a quick email, on behalf of the family of Mr Pat O’Brien Co Cork who was saved from a very tricky situation recently by your monitoring centre staff.

Pat is a reasonably active man for his age and still tries to keep his small farm in order.

He was working on a piece of farm machinery (a topper) when it came down and trapped his leg underneath it.

He pressed his alarm button and fortunately the [base unit] in the house was still within range of the [pendant alarm].

The reaction of the monitoring station who could not communicate with Pat, who was outside in the yard, ensured that assistance arrived quickly.

The topper was raised off his leg which fortunately was not broken but he has suffered some nerve damage and is undergoing Physical therapy.

His brother asked me to say a very big Thank You to the staff in TASK."

He is very welcome! 

And thank you to the Community Alert Officer for taking the time to email us to let us know the outcome of the incident. And with details of how our brilliant Monitoring Centre Operators responded. Well done everyone!

Fall detectors for the bathroom

The bathroom is a place where falls often happen and fall detectors can be invaluable here. People can slip on a wet floor, in the bath, or can even get tired in a hot shower. Grab bars can prevent slips & falls (& we recommend their use) but they wont eliminate the risk completely. However waterproof telecare fall detectors can detect slips & falls. A pull-cord can also be easily added in you bathroom (without the need for wiring) & linked to your telecare system. 

One such product is our 'Man Down Alarm' automatic fall detector. It is a combined personal alarm with built in automatic fall detector. The automatic fall detection alert within the device has a built-in tilt sensor. When the device tilts for a set period of time this indicates that a person may have fallen. Alternatively, pressing the red button will generate a call at any time. In this way the Man Down Alarm functions in the same way as a pendant alarm. It works with a telecare base unit to generate a call for help 24hours a day to our Monitoring Centre in Ireland. 

The alarm can be used as a pendant alarm/panic button or as an automaic fall detector for people who are elderly or disabled. It can also be appropriate for some individuals with motor control problems, such as those resulting from a stroke or Multiple sclerosis (MS) in cases were the individual may not be able to press a standard pendant alarm button. This type of fall detector can also be used as a safety device by a lone worker in a hazardous environment or where the worker will be alone for prolonged period of time. 

INFORMATION LEAFLETS: [PDF] Man Down Alarm

Are you being charged separately for the monitoring of each telecare device in your home?  Instead choose TASK for your telecare monitoring in Ireland and the UK.

Yearly - Ireland €66 / UK £52

Choose TASK to monitor your pendant alarm, and we will monitor any linked telecare devices completely FREE (including other pendant alarms monitored in the same home)

Call us today UK: 0845 304 55 35 or ROI: +353 1 8435889 

Call Centre Operators

Full and part-time call required.

The Successful applicant will be required to work independently and as part of a team, dealing with emergency calls within our 24-hour monitoring station.

The position offered requires a unique individual possessing the ability to listen, respond and resolve emergencies in a swift, calm and assured manner

CANDIDATE REQUIREMENTS

Additional skills - Good knowledge of Microsoft Windows Office. Must have a strong initiative with a positive attitude and be a quick learner.

If you are interested in joining our team please get in touch. We'd love to hear from you.

To wish all our customers, community groups, and friends a very happy Christmas and wonderful new year. 
 

https://youtu.be/QquTua1vaRE

 
 
 
 
 
 
 
 

Telecare is far from the only technology that can ease the burden of caring, but it is particularly effective. That’s because all telecare sensors can connect your elderly relative or loved one to a monitoring centre if help is needed. In other words, telecare provides a lifeline, 24 hours a day, 365 days a year. With telecare in place, you can be alerted if your elderly relative or loved one trips or falls at home, or needs help for any other reason and can’t reach a telephone.  Meanwhile, they will not be left alone, uncertain as to whether anyone will arrive to assist. 
 

 
 
 
 
 
 
 
 

 

*It is important to ask suppliers about telecare base-unit compatibility at the outset, before choosing your telecare system. This is because the number and type of telecare sensors that can connect to a particular base-unit will always depend on its make and model. TASK have a range of base-units and a wide range of telecare devices which connect to them, please contact us for further details.