Telecare FAQ
Telecare FAQ
At TASK Community Care we understand that you may have some questions regarding Telecare systems. Please take a moment to view our commonly asked questions below.
Telecare FAQ:
What happens when I press the button, or when a detector is triggered?
1. When you press the button, or when a detector is triggered, within seconds a call is placed to Carelink staff at our Response Centre.
2. A two way speech channel is opened between the base unit in your home and our Carelink staff, twenty four hours a day, seven days a week.
3. Carelink staff will ascertain whether or not you are alright. If not, or if they do not hear a response, they will immediately contact a family member or the emergency services, depending on the situation.
How are your Response Centre staff trained?
How much does it cost?
Is the equipment of a high standard, if so how does TASK keep charges so low?
Is there a minimum contract period?
I currently receive monitoring from a different provider but I would like to change over to TASK, is this possible?
Why should I choose TASK?
Longest established Response Centre in Ireland
Response times among the best in the industry
Trusted & respected name
Product and service warranties
Readily available customer service
Easy-to-understand pricing plans
No hidden charges